Overview

Ridgeline Orthotics LLC, a North Carolina limited liability company (“Ridgeline Orthotics”), is committed to respecting and protecting the privacy of our website visitors, customers, and partners.

In this Privacy Policy (“Policy”), we provide information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure. 

By using our website, you agree that your use is subject to the terms of this Policy, and you consent to the collection, use, and storage of your information by Ridgeline Orthotics (together with its affiliates and partners) in accordance with this Policy. Ridgeline Orthotics may change this Policy at any time and will display the changes here in the form of a new policy. Because your use of this website after changes have been posted indicates your agreement with those changes, we encourage you to visit this Policy on a regular basis. IF YOU ARE NOT COMFORTABLE WITH USING THIS WEBSITE IN ACCORDANCE WITH THIS POLICY, PLEASE EXIT IMMEDIATELY. 

Personal Information

Personal information means any information that may be used to identify you, such as your name, phone number, mailing address, or email address. Ridgeline Orthotics may collect personal information about you when you use our website; request information regarding our Services, sign up to receive newsletters, access promotional materials published by Ridgeline Orthotics; participate in surveys or promotional activities; or participate in other activities on our websites, including without limitation, responding to our online forms or online job applications. The personal information we collect may include your name, email address, and other personal information that you choose to provide.

Use of Information

The information we collect may be used to facilitate your use of our website and improve the operation of the website; provide customer support to you; respond to and fulfill any requests you make for our services or employment opportunities; contact you if we need to obtain or provide additional information and/or verify the accuracy of the information provided for our records. Other uses of your personal information may be evident from the particular webpage or point at which we collect the information. Ridgeline Orthotics will retain personal information collected for as long as it is needed to fulfill the purpose for which the information was collected or as required by applicable law.

Disclosure of Information

Ridgeline Orthotics will not sell or give your personal information to third parties for their use for purposes unrelated to Ridgeline Orthotics’ services without your permission, except as noted in this Policy or on our website. Ridgeline Orthotics may share personal information about you with our affiliated companies. We also may share personal information with our suppliers, contractors, and agents who perform functions on our behalf, with other third-party business partners, or in connection with services offered by Ridgeline Orthotics or a request made by you. For example, we use a third-party form and survey creation/response service provider who helps us to request and collect information in connection with our new business inquiries and job applications. In this instance, personal information shall be collected and retained in accordance with our third-party service provider’s own terms and conditions and privacy policy (in addition to or in lieu of Ridgeline Orthotics’). Other examples of third-party service providers include hosting services, audio and video hosting providers, content management systems, and customer relationship management systems, to the extent being used on our website. By using our services, you authorize Ridgeline Orthotics to sub-contract in this manner on your behalf; you acknowledge that such services are provided in accordance with third-party terms and conditions and privacy policies, and you agree to abide by such third-party terms and conditions and privacy policies. In rare circumstances, we may share information if required by law or in a corporate restructuring or acquisition context (see below for more details).

Ridgeline Orthotics may also disclose your personal information as we consider necessary to comply with the law or requests by governmental authorities in connection with litigation, dispute resolution, or administration of this Policy or a possible violation of the rights of Ridgeline Orthotics or a third party. In addition, Ridgeline Orthotics may disclose personal information in connection with a possible sale, merger, transfer, exchange, purchase, disposition, or other reorganization of Ridgeline Orthotics and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on Ridgeline Orthotics or this website; (2) protect and defend the rights or property of Ridgeline Orthotics and this website; (3) enforce its agreements with you, or (4) act in urgent circumstances to protect the personal safety or the public.

Children and Privacy

Our website does not offer information intended to attract children. Ridgeline Orthotics does not knowingly or intend to solicit personal information from children under the age of 13. If you are under 13, please do not access our website. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info@getridgeline.com

Security of Information

To protect the personal information we receive, Ridgeline Orthotics uses a secure server when you submit any form requiring registration. The secure server software (SSL) helps protect your information as it travels over the Internet by encrypting that information before it is sent to us. We have also implemented industry-standard security mechanisms and procedures to protect data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. It should be noted, however, that we cannot guarantee that the transmission of data over the Internet will be absolutely secure. Due to the open nature of the Internet, the information you provide may be in environments that do not have adequate security measures and may be accessed and used by persons other than those intended. As a result, while the protection of your personal information is important to us, Ridgeline Orthotics is not able to ensure the security of the information you transmit to us, and you assume the risk of any third party obtaining that information. Upon receipt of your information, Ridgeline Orthotics will strive to ensure its security on our systems through commercially reasonable means. However, please be aware that the efforts we exert to secure your data do not constitute a warranty that they are absolutely protected from unauthorized access. We are not responsible for the breach by third parties of the safeguards we put in place to protect the privacy of your data.

Use of Cookies

When you visit our website, we may collect information through the use of a “cookie”. A cookie is a small amount of data transferred to your browser and read by the web server that placed it there. It works as a sort of identification card, recording your preferences and previously entered the information. This type of technology is designed to tell us when you reenter our website, where you visit within our website and the type of browser you use. You are not required to accept any cookies we might use, although some areas of a website may not be operational without the use of cookies. You can disable cookies on your computer by changing the settings in your browser. The information collected helps us identify data relating to usage and trends, address any problems with website administration, and to further improve this website. We (either directly or through our partners such as Google Analytics) also may automatically collect certain information relating to you, such as your Internet Protocol (IP) address, Internet service provider, type of operating system, the time and date you accessed the website, the Uniform Resource Locator (URL) from which you arrived at our website and if you browse away from our website by clicking on a link on our website, the URL you click on.

Use of Data

You also permit us to aggregate the response data you input into our system in response to questions with responses received by other system users who have responded to the same questions. We may then report statistics about the aggregated (and de-identified) data sent by you and other system users. In this instance, no individual user can reasonably be individually identified or linked to any part of the information we use in this manner.

Third Parties

Our website contains access to: (a) websites and services; and (b) links to information on other websites, which are not owned, operated, or maintained by Ridgeline Orthotics . We do not have any control over these other websites. Therefore we cannot be responsible for the protection and privacy of any information that you provide while using or interacting with those websites/services/links. If you choose to utilize or access those websites/services/links, please review the privacy policy applicable to each website/service. We make third-party websites/services available as a convenience to you, and Ridgeline Orthotics is not responsible for the privacy policies and information collection in connection with any third-party websites/services.

Communication

By providing personal information to us, you agree that we can communicate with you electronically regarding any and all issues concerning your use of the Ridgeline Orthotics website.

Access Your Information

You are entitled to access the personal information that we hold. Email your request to info@getridgeline.com

Unsubscribing

If you don't want to receive informational or promotional materials from Ridgeline Orthotics or our marketing partners. In that case, you can opt out anytime by sending an email to info@getridgeline.com with “Unsubscribe” and your email address in the subject line.

If you have any questions or concerns about our collection, use, or disclosure of your personal information, please email us at info@getridgeline.com